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Blinds to Go Shades Recalled

Web posted on November 28, 2014

This recall involves custom shades made to order available in various dimensions, colours, and materials. The products include roller shades, Smart Lift shades (pleated and cellular types), Serenity shades, and panel track blinds.

Serenity shade showing chain loop The recalled shades pose a strangulation hazard by not having a tension device attached to the looped bead chain. Without a tension device securely holding the loop taut, young children may pull the bead chain around their neck, posing a risk of strangulation. (Image at right shows a Serenity shade with chain loop.)

Neither Health Canada nor Blinds to Go has received reports of consumer incidents or injuries related to the use of these shades.

For more information on the hazard, see Blind Cord Safety on the Government of Canada website.

Approximately 415,426 units were sold in Canada from January 2012 to October 2014 at various Blinds to Go retail stores across Canada and Le marché du store in Québec.

Manufactured in Canada by Blinds to Go, Montreal, Québec.

Consumers should immediately stop using the recalled blinds and contact the retailer where they purchased the product to get a fit kit that contains a new and improved hold down device with installation instructions. Consumers may also choose to bring the shades to the store where the retro fit kit can be implemented for them.

For additional information, consumers may contact the manufacturer via their website or by telephone at 1-800-254-6377, Monday to Friday between the hours of 8:00 a.m. to 4:30 p.m. EST.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.


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