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Recall - Dirt Devil Cyclonic Upright Vacuum

Web posted on February 02, 2016

This recall involves the Dirt Devil Total Pet Cyclonic Upright Vacuum model numbers UD70210, UD70210RM, and UD70210CA, UPC Code 046034901029, that were manufactured between February 2014 and September 2015.

The affected vacuums can be identified by the first three digits in the manufacture date code which is a four digit code. The first 3 digits of the manufacture date code for all affected vacuums are: B14, C14, D14, E14, F14, G14, H14, I14, J14, K14, L14, A15, B15, C15, D15, E15, F15, G15, H15, and I15.

The model number and manufacture date code can be found on a grey label located on the back of the vacuum.

One of the prongs on the power cord plug can separate from the plug and remain in electrical outlet when the power cord plug is removed from outlet, presenting an electric shock hazard to consumers. Consumers should immediately stop using the recalled vacuums and contact Dirt Devil Customer Service for instructions on how to obtain a replacement product.

Health Canada has not received any reports of consumer incidents or injuries related to the use of these vacuums.

Royal Appliance has received fourteen reports of prongs separating from the power plug and remaining in the electrical outlet, one of which was received from Canada. Royal Appliance has not received any reports of injuries related to these incidents. Two incidents reported minor damage to an electrical outlet.

The vacuums were sold from February 2014 through November 2015 at various retail stores and online. Approximately 9,695 units were sold in Canada and approximately 149,00 units were sold in the United States.

The affected product was manufactured in China by Suzhou Eup Electric Co., Ltd., Suzhou, China and distributed through Royal Appliance Mfg. Co., Glenwillow, Ohio United States

For more information, consumers may contact Dirt Devil customer service toll free at 1-800-373-6290 from 8 a.m. to 6 p.m. ET, Monday through Friday.

Consumers may view the release by the US CPSC on the Commission's website.


For more information on this or other Health Canada consumer product advisories, warnings, and recalls, visit the website at hc-sc.gc.ca.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

To report consumer product incidents to Health Canada, visit the website for reporting instructions.

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