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Recall - Tena ULTRA Wipes

Web posted on February 25, 2016

Health Canada is advising consumers that Rockline Industries and SCA Personal Care Inc. have issued a recall for the Tena ULTRA Wipes, Washcloths, Flush Washcloths, and Adult Wipes

ProductUPCQuantity Wipes per Package
Tena ULTRA Washcloths687026572048
Tena ULTRA Washcloths Scent Free687026572248
Tena ULTRA Flush Washcloths687026572648
Tena ULTRA Adult Wipe687026573048

Affected lots were produced between June 1, 2015 and December 31, 2015. They are most easily identified on the packages by the "Best Before" dates of "2017 12" through "2018 06".

Lot codes can also be used to identify these packages, and these are found on the side panel of the package. The 1st 3 digits of the lot code will be between 152 and 365 with the 4th digit on all packages as 5. These are the only lot codes affected.

As a result of complaints of an ammonia-like odour, the company conducted microbial testing that showed the presence of the bacteria Burkholderia cepacia (B. cepacia) in certain lots of wipe products.

This bacterium poses little medical risk to healthy people. However, people who have certain health problems like a weakened immune system or chronic lung disease, particularly cystic fibrosis, may be more susceptible to infections with B. cepacia.

Neither Rockline nor Health Canada has received any reports of consumer incidents or injuries related to the use of these products. Consumers should immediately stop using the recalled wipes.

The affected wipes were sold between June 17, 2015 and February 2, 2016. Approximately 498,330 units of the affected wipes were distributed by SCA Personal Care to distributors and retailers across Canada.

Affected product was manufactured in the United States. by Rockline Industries, 4343 South Taylor Drive, Sheboygan, 53081, Wisconsin, United States and distributed through SCA Personal Care Inc., Philadelphia, Pennsylvania, United States

For more information, consumers may contact the company at 1-844-595-8453 (English) or 1-844-894-3055 (French) between 8 AM to 5 PM EST, Monday through Friday, to receive a coupon for replacement product or if they have any additional questions.

For more information on this or other Health Canada consumer product advisories, warnings, and recalls, visit the website at

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

To report consumer product incidents to Health Canada, visit the website for reporting instructions.

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