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Recall - Conair Cuisinart Food Processors

Web posted on December 15, 2016

This recall involves the riveted blade in Cuisinart food processors with model numbers that begin with the following: CFP-11, DFP-7, DFP-11, DFP-14, DLC-5, DLC-7, DLC-8, DLC-10, DLC-XP, DLC-2007, DLC-2009, DLC-2011, DLC-2014, EV-7, EV-10, EV-11, and MP-14. The model number is located on the bottom of the food processor.

The blades have four rivets and are silver-coloured stainless steel and have a beige plastic centre hub. Only the blades with four rivets in the food processor series noted above are included in this recall. Cuisinart is printed on the front and on the bottom of the food processors.

The food processor's riveted blade can crack over time and small metal pieces of the blade can break off into the processed food. This poses a laceration hazard to consumers. Consumers should immediately stop using the food processor's riveted blade and contact Conair Consumer Products ULC for a free replacement blade.

As of November 30, 2016, the company has received 10 reports of cracked or broken riveted blades in Canada, including 2 reports of mouth laceration or tooth injury. In the United States, the company has received 69 reports of consumers finding broken pieces of the blade in processed food including 30 reports of mouth lacerations or tooth injuries.

The Cuisinart food processors were sold from 1996 through December 2015. Approximately 300,000 units of the affected products were sold in Canada and about 8 million were sold in the United States.

The affected product was manufactured in China by Simatelex Manufactory Co., Ltd., Wong Chuk Hang, China and distributed through Conair Consumer Products ULC, Woodbridge, Ontario, Canada.

For more information, consumers may contact Conair Consumer Products ULC toll-free at 1-866-729-2389, by email, visit the firm's website or visit Conair's Warranty Care Centre at 100 Conair Parkway, Woodbridge, ON L4H 0L2 (Monday to Friday 9:30 am E.T. to 4:30 pm E.T).

Consumers may view the release by the US CPSC on the Commission's website.


For more information on this or other Health Canada consumer product advisories, warnings, and recalls, visit the website at hc-sc.gc.ca.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

To report consumer product incidents to Health Canada, visit the website for reporting instructions.

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