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Recall - Fujitsu Canada Personal Laptop Battery Packs

Web posted on September 24, 2015

This recall involves Panasonic battery packs bearing a Fujitsu Limited label, either as original or spares in the following personal computers sold by Fujitsu Canada:

Fujitsu Limited manufactures the personal computers listed above and supplies the battery packs to Fujitsu Canada. The battery packs, bearing the Fujitsu name, are components manufactured by Panasonic Corporation.

Battery packs are used in Fujitsu Canada's personal computers bearing the model names/numbers identified in the table above.

Serial numbers of the battery packs:
Fujitsu product number, CP556150-01, all serial numbers;

Fujitsu product number, CP556150-02, portion of serial numbers from Z120102 through Z120512 only.

Date Codes: 03/2011 to 05/2012

UPC: 611343091190

The battery packs may in rare instances ignite and result in fire.

Consumers should immediately turn off their Fujitsu personal computer, remove the battery pack and contact Fujitsu Canada for a free replacement battery pack. Consumers can continue to use their Fujitsu personal computer without the battery pack by plugging in the AC adapter and power cord. Please store the removed battery pack in a cool, dark place away from flammable objects and please do not charge the battery pack while storing it.

Neither Fujitsu Canada nor Health Canada has received any reports of consumer incidents or injuries to Canadians related to the use of these products.

Fujitsu has received three reports of the battery packs catching fire, including two in Japan and one in China and causing fire damage to rugs, bedding, a desk and other furniture. No injuries have been reported.

The recalled products were sold from August 2012 to July 2015. There were 5 of the affected products sold in Canada and approximately 300 distributed in the United States.

The affected batteries were manufactured in Japan by Fujitsu Limited, Shiodome City Center 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo, 105-7123, Japan and distributed by Fujitsu Canada, Inc., 155 University Avenue, Suite 1600, Toronto.

For more information, consumers can contact Fujitsu Canada toll-free at 1-800-8FUJITSU (1-800-838-5487) 24/7 or visit the company's website.

Consumers may view the release by the US CPSC on the Commission's website.

For more information on this or other Health Canada consumer product advisories, warnings, and recalls, visit the website at

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

To report consumer product incidents to Health Canada, visit the website for reporting instructions.

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